Recent content by joepapp

  1. J

    Physical results!!

    Did you call Concorde at 800-966-9790 to address these concerns? Cheers, Joe
  2. J

    Trouble with LabCorp

    Please call Concorde at 800-966-9790 and ask for the remedial department. These are all tiny issues with our subcontractor that can be easily remedied through a phone discussion with us. Thanks! Cheers, Joe
  3. J

    Can't put in optometrist info on DodMERB

    This is likely for the www.dodmets.com website, correct? It means Concorde already has your exam, so we don't need your appointment date. The actual task may remain "incomplete", but is also not important. The audio exam may be part of your medical exam, so it would be the same appointment...
  4. J

    IMPORTANT: Hurricane Sandy may affect operations

    ALCON: Please keep in mind that Concorde, Inc, contractor for the completion of the medical requirements for this program, is located in Philadelphia, PA and is in the direct line of incoming hurricane. We expect the storm to make landfall at some point Monday. We are already receiving...
  5. J

    Hospital unable to find records (Remedial)

    SoCal, I would imagine this happens on occasion - if you cannot find the records or they no longer exist, I would call DODMERB at 800-841-2706 and let them know. Cheers, Joe
  6. J

    DoDmerb basics.

    Bingo. Every case is unique...not only from a medical standpoint but also an administrative standpoint. From Concorde's end -- we're doing everything we can to process as quickly as possible. :thumb: Cheers, Joe
  7. J

    Remedial Issues and Lost Username/Password

    Lets take your questions in part: DoDMERB Password Issue: On the website at the bottom, it says "Send mail to: webmaster@dodmerb.tma.osd.mil only regarding UserName and Password change requests." The issue with the eye doctor: Did you call Concorde? Our staff is here 8:30 to 5 M-F EST to...
  8. J

    Urine analysis?

    The instructions say that a UA is required, however, they are no longer part of the examination. Some facilities may be doing them intermittently -- please follow the instructions of the provider. If there are any issues, Concorde will know when the exams are received and we can take appropriate...
  9. J

    Lack of Depth Perception

    And, even if I had an inclination, I wouldn't say it anyway. I'm civilian and have never served on a waiver board. I've only "heard" things. But believe me when I say it, every case is truly unique. DoDMERB is definitely not a paper mill. That's why when Concorde takes extra time to make sure...
  10. J

    complete-hold?

    Which website? DODMETS.com or the DoDMERB website? Pending for us means we have your appointment dates in our system and are eagerly awaiting the arrival of your examinations. Cheers, Joe
  11. J

    Urine analysis?

    :thumb:
  12. J

    complete-hold?

    The DoDMETS status is not a good barometer of "how long until I'm qualified..." until the status is "CLOSED". A complete-hold can be a variety of different things and is actually, in my opinion, not a bad thing. Our job is to make sure these exams are PERFECT, so you are represented 100%...
  13. J

    Question about the waiver process

    I can explain that a bit further - we had a large medical facility that performed many of our remedials in Houston but has since closed down due to financial hardship. It has left us scrambling a bit in that area. However, our team is pretty spectacular at finding excellent replacements and I'm...
  14. J

    Urine analysis?

    Exactly. Everyone at the office knows who Concorde is...but they may not know what the patient is there for. When it gets busy, it can compound the issue. The best advice is to be friendly and respectful with the doctor/office, and always call Concorde at 800-966-9790 if there are questions...
  15. J

    DoDMETS vs. DoDMerb?

    You're welcome to call us at 800-96-9790 for immediate assistance, or e-mail me at joseph.papp@concorde2000.com. If you are not receiving an e-mail, it may be because one of the following is occurring. Lost in a spam folder A block from unknown e-mail accounts (Concorde) His e-mail was...
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