Army ROTC General Error

Discussion in 'ROTC' started by futremil54, Jun 25, 2016.

  1. futremil54

    futremil54 Member

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    When I log on to the Army ROTC scholarship application site, there is always a general error message. I noticed it just yesterday and tried again today to see if anything changed but no. Am I the only one having this trouble or are those that are also applying for an Army ROTC scholarship experiencing the same technical difficulties as well?
     
  2. kinnem

    kinnem Moderator

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    What browser are you using? What specifically is the error message you're seeing?
     
  3. futremil54

    futremil54 Member

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    I use Firefox, which worked fine until yesterday. The error message I'm seeing says "A General Error Has Occurred" and says contact the site administrator as well at the bottom of the message.
     
  4. EOD/SEALmom

    EOD/SEALmom Member

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    Try using internet explorer instead. Most ROTC/SA's don't get along well with Firefox, Chrome, etc. They all work fine with I.E. though.
     
  5. futremil54

    futremil54 Member

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    I appreciate the advice, but even with Internet Explorer there still exists a general error message. :(
     
  6. EOD/SEALmom

    EOD/SEALmom Member

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    Then maybe try contacting the site administrator.
     
  7. Akrogan

    Akrogan Member

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    Also try clearing your cache and history, this often resolves internet issues.
     
  8. CTX34

    CTX34 Member

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    I am experiencing the same problem. Has been this way the last two days.
     
  9. AggieWill

    AggieWill Member

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    Same here. Went in tonight to setup account, got as far as submitting basic personal info, then got the dreaded "General Error" message. We were using Chrome, so shifted to IE, cleaned cache, etc. same result. Will be contacting site admin tomorrow, and will post results.
     
  10. AggieWill

    AggieWill Member

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    Got a reply this morning....guess what? There's an issue with the website. Actual response is:

    Hello

    There appears to be an issue currently with the scholarship website. We have contacted our admins about the issue but do not have an ETA on a resolution at this time.

    Thank you

    EB

    IT Service Desk
    Mission Support Branch
    Personnel Information Systems Directorate (PERSINSD).
    U.S. Army Human Resources Command (USAHRC).
    Human Resources Center of Excellence (HRCoE).
    Fort Knox, KY 40122

    Email: usarmy.knox.hrc.mbx.it-help-desk@mail.mil

    Local: 502.613.7777

    Toll Free: 1.877.272.1330

    Location: HRCoE Building 6, 2nd Floor, Room 040 (6-2-040)
     
  11. AggieWill

    AggieWill Member

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    Received another update from Ft Knox....system is up and running! I actually logged in, and it's true - had no problems accessing in either Chrome or EI. Hopefully it's working for everyone.
     

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