CIS website technical problem?

Discussion in 'Naval Academy - USNA' started by OysterMom, Nov 24, 2012.

  1. OysterMom

    OysterMom Member

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    DD tried getting to her CIS this morning and cannot get past the initial portal (i.e., before even entering her personal information). She got this message:

    Error!
    The following unhandled error has occurred in the routine acawq000$prmi.FormQuery:

    ORA-20999: An error has occurred. Contact IT Services at x33500. Privileges for the module (ACAWQ000 - ) do not exist.

    Please contact your support representative.


    Is anyone else having the same problem?
     
  2. fritz

    fritz Member

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    My son got the same message yesterday and this morning.
    Any insight would be appreciated.
     
  3. RNrecruiter

    RNrecruiter Member

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    Glad to see we weren't the only ones with same problem!

    We are having the same problems here - glad to see it just wasn't "operator error" on my part!
     
  4. riveranduin

    riveranduin row well and live

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    I've been getting the same message since Wednesday afternoon. However, things still seem to be functioning in the admissions office, my nomination was dated last Thursday (11/15), received 11/16 and I recieved my BFE yesterday (11/23) despite my nom never showing up in the CIS system prior to Wednesday.
     
  5. Whistle Pig

    Whistle Pig Banned

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    Russians are jamming us! :eek:
     
  6. riveranduin

    riveranduin row well and live

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    I'm not sure if others have noticed in the other thread regarding this question, but today on the USNA Admissions Facebook page they stated that they have been made aware of the issue and intend to remedy it on Monday.
     
  7. C/B Lattanzio

    C/B Lattanzio Prospective

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    ^^ ah, you beat me to the chase!
     
  8. pointguard

    pointguard Member

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    You might want to 'Friend' the

    USNA and the USNA Admissions Dept and you'll see they've posted there about a Technical Glitch. FB seems a place where info from these entities is frequently posted, and found.
     
  9. pointguard

    pointguard Member

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    Posted noon'ish Sunday on FB:

    Good morning candidates, we are aware that there is a technical issue affecting the Candidate Information System. We will work to correct the issue as soon as possible on Monday morning when our offices reopen. Thank you for your patience and have a great Sunday!
     
  10. pointguard

    pointguard Member

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    The term 'Like' in FB is more applicable,

    not Friend, for an institution.
     
  11. jct95

    jct95 Member

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    OK, sounds good. I'll try to apply by tomorrow.
     
  12. pointguard

    pointguard Member

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    Hot off the FB press, per USNA Admissions:

    The Candidate Information System is back up and running! Please let me know if you experience any further issues!
     
  13. OysterMom

    OysterMom Member

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    Thanks for the update!
     

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