+1.
Not only that, but DoDMERB has a help desk to walk candidates through. Additionally, for SA candidates, one of the greatest resources are your Liaison officer...AF calls them ALO's, Navy calls them BGO, Army I believe it is MALO (???).
More importantly, I don't think they can talk to anyone on your behalf due to privacy issues. Once a candidate turns 18, not even their parent can gain access, regardless if this person is still in HS. It is private.
They maybe able to tell their GP how to write the response, but the help desk probably could also tell them what the key words they are looking for.
I am curious, if they charge money, how much do they charge for their service. College app fees are not cheap. Apply to 7 colleges as plan B, take the SAT and ACT every month from Sept-Dec., the tally the candidate could be looking at close to 750 bucks just for plan B, add in the fee; and that is a lot of money going out the door over a short period of time.
Personally, I would only walk down this path for something incredibly unique. Honestly, I can't think of one since this site has seen everything from kidney operations, LAZIK surgery, sports injuries, depression meds, accutane for acne to wisdom teeth.
As a long time poster, I just can't fathom a reason to pay if you found this website. I can fathom it if you don't of this site's existence. For the OP, JMPO, don't pay any fee. Than again, I am also someone that doesn't believe in college consultants either when it comes to the SA or ROTC scholarship purposes.