Thanks to Mr. Mullen's response. I echo beyond, we are VERY patient.... but would be very helpful to have an idea on when the site will come back up. We were advised by USNA today that they need to wait for DoDMERB site to come back up in order to download the records (from DoDMERB to USNA). There is nothing USNA can do, though we had sent a PDF copy of medical exam report to USNA.