- Joined
- Mar 27, 2008
- Messages
- 892
I took our son to the airport last night for his return flight to CGA. I wonder if anyone else has had this happen with United...United agent told son that they do not consider Coast Guard eligible for no charge baggage. The very uninformed check in agent said CG is not military.... Son showed her his active duty military ID, and she looked perplexed. Conferred with multiple other agents, all of whom agreed that CG does not receive the same benefits as the other service branches. Finally, a manager made an exception for son. Our son has never paid for baggage on any other airline, so we assumed all carriers honored ALL service branches with their no charge for baggage.
Needless to say we are calling United to let them know that our business would be going to one of their competitors in the future.
Needless to say we are calling United to let them know that our business would be going to one of their competitors in the future.