Hi, I received my letter as a candidate for the class of 2017, and on the letter it told me to go to the Candidate Information System (CIS) to continue the application, and so I did, and I put in all the correct information to log in, and when the page loads all I get is text saying "no records returned" and the button to return to the previous page, and nothing else. Is this supposed to happen or is this an error?