In case you missed it you can email to:
helpdesk@dodmerb.tma.osd.mil
That is basically why Mullen left, up until recently they really didn't have a helpdesk at dodmerb, and now they do.
You will get the same info there.
If it is a simplistic question, usually you will find the answer somewhere here on old threads. If it is complicated the best thing to do is contact the helpdesk.
Simplistic...my DS has braces, but they are due to be removed next March, is that an issue?
No, it isn't an issue. They just need to be off prior to I-Day.
Complicated...my DS has been diagnosed since birth with XYZ, but it doesn't cause issues for PT, will they need a waiver?
Contact helpdesk.