Why can't I get into my DoDMERB account?

ROTC2015

5-Year Member
Joined
Apr 3, 2011
Messages
28
I keep on entering my social security number and initial password over and over again. The site keeps on telling me my password and username is invalid. The thing is, two nights ago, I was able to log on. Now, when I click on "forgot password", it tells me that "We were unable to access your information. Please try again." What's wrong with the website? Why aren't I able to log on? Can someone please help me out?
 
I was just at the new DodMerb website and it seems you need to first establish a "new" login account with your info, then it will let you in...The website has the following message:

All applicant's LOGINS were deleted from 22 Mar 2011 and earlier.
If you had one of those accounts, login as a new applicant.

For new Applicant:
Click on the “Login” link, then click on “New Applicant/Create an Account”
For assistance, please email "Webmaster@dodmerb.tma.osd.mil".
 
areed is exactly correct:thumb:
 
I was just at the new DodMerb website and it seems you need to first establish a "new" login account with your info, then it will let you in...The website has the following message:

All applicant's LOGINS were deleted from 22 Mar 2011 and earlier.
If you had one of those accounts, login as a new applicant.

For new Applicant:
Click on the “Login” link, then click on “New Applicant/Create an Account”
For assistance, please email "Webmaster@dodmerb.tma.osd.mil".

The thing is, I created a new log-in two nights ago and I can't get on.
 
Well, then, it seems like the appropriate action would be to send a message: "For assistance, please email "Webmaster@dodmerb.tma.osd.mil.":thumb:
 
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