SLE Error

J_kapp13

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Joined
Jun 18, 2017
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29
On the first part of my application where I submit my USMA ID or social security and date of birth, it gives me an error saying "Record on file, but unable to determine HS Grad Year". I submitted my social security and date of birth so not sure the problem. Tried multiple times today, anyone know the fix?
 
One of my twins had a similar problem with a “error entering SSN/DOB” message. He was entering both correctly and tried multiple times - could not get it to work.

The other twin had a “your account is inactive” message. He was able to activate his account and submit his application.

Twin #1 sent an email to let them know and is hoping to hear back soon!
 
I have both emailed an called USMA admissions but no response. Its been a week now.
 
I have both emailed an called USMA admissions but no response. Its been a week now.
I too have emailed them. Nothing yet.

Did you both email the general USMA admissions contact or your regional commanders? When I was having trouble I emailed the RC and our Candidate Technician (which you can find on the admissions website) and got responses back within a day. If you haven't received a response yet make sure you contacted the right person. Good luck!
 
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