Yea, I was happy, crying and then mad when I hung up!!! I really think that it should be a solid 5 with the DI"S in their face OR less than 5 with some privacy and no distraction...I could hear in his tone that he wanted to talk but couldn't! It was almost torture for both of us! Do you feel that way? My son's name is Bobby Zagers, his roommate is Will Courtney...Bobby's on the football team too. Are you going to parent's weekend?