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Thank you for the help, Capt MJ. I have been keeping a log of every email sent and every call made. Most calls end up with me leaving a voicemail or getting bounced because the call volume is too high, but in the few I've made it to someone I've written down their name. The certified letter...

Hello. I was in NROTC for two years. For reasons I don't want to get into now and aren't particularly relevant to my question, I left the program and never enlisted. When I left, I had worked out that I would repay the "loan" for my education once I had graduated. I was told to contact DFAS...