DoDMERB staff change - delay in processing remedials

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Nov 1, 2018
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My offspring is applying to USMA and received a medical remedial request 2+ weeks ago. Was told to submit the requested medical files to Bev Poplin via email or mail. Requested records were submitted via email the next day. No confirmation or status change in the ensuing two weeks. The number for Ms. Poplin now indicates you should speak with a different person. The new DoDMERB person (who was very nice) indicated nothing had been uploaded or forwarded. So he resent the requested files but 2+ weeks were lost. The new person did reply the same day to confirm receipt of the files.

I would recommend anyone who received a request from Ms. Poplin may wish to call and find out status of any submitted paperwork
 
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