Admissions counselor scenario

[Heatherg21]

Our DS had great communication with the counselor listed on his portal during the summer. The last communication was August, and they haven't replied to emailed questions since 11 August. Their name and an additional contact have also disappeared from his portal. He has now reached out to general admissions email and has communication there regarding test scores received etc. Should he ask why counselor disappeared and if he needs another? I know they are busy and have jobs and potential reassignments. Thanks in advance.

 

[kinnem]

JMPO - never ask why, only ask if. Why is not important to know. Again, just my 2 cents. What would you do with the info anyway?

 

[Heatherg21]

JMPO - never ask why, only ask if. Why is not important to know. Again, just my 2 cents. What would you do with the info anyway?

Got it, very astute. I should have posted the question as to should he ask for the purpose of guidance. He was getting great support and then it vanished and documents the counselor asked him to email (which he did) didn't make it to admissions, which he just found out yesterday and remedied. Basically at this point he has general admissions email and no counselor for guidance.