Hello, I have been having some trouble with opening an account with USAA, The Appointee Kit states that "Banking institutions like USAA, ARMED FORCES BANK, or AIR ACADEMY FEDERAL CREDIT UNION, will all allow appointees to create bank accounts and offer services catered to active duty military members."
So I went onto their website to fill out the generic questionnaire all prospective members fill out, it asked for the branch of service, commissioning source, and commissioning date. I highly doubt that the USAFA has our Commission date 4 years in advance so I just input June of 2026. After submitting the required info it asked for me to call their office since they needed "additional details to determine if I qualify for membership". After calling their office, their representative walked me through the same process, but on his end. We got stuck whenever the date of commission question popped up, and he asked for a specific date. I tried to explain that I was unable to provide that. I asked if they had any sort of Service Academy Liaison or Expert I could speak with, and he said no. Then he presented me with the option of "asking my recruiter for my date of commission", if only it was that simple!
Does anyone have any guidance on how I could open a simple checking account with USAA? No one in my family has served in the military, and I am aware that there are other banking institutions I can use, but I was really banking (pun intended) on being a USAA member.