I get it - I have not been happy with BMU at all - I just have mine go elsewhere for care and she reports back to BMU. Have her go to an urgent care next time she has a break from the yard. BTW my daughter has NO AC in her room and when I went to visit her room for 2C parent weekend I was shocked at how the vent looked!!!! really gross....she and roommates have submitted many work orders to the chain of command but nothing!DD has been sick for the past three weeks. Did not have COVID but sinusitis and bronchitis. Whatever meds they gave her at BMU were useless. Makes me very angry knowing that she is not getting the right treatment. Spoke to her on Friday evening and she is still hacking away. I'm beginning to think it's the mold around the vents that's causing her to be so sick.