@Capt MJ gave you some good advice on 2/1/21 with regards to fixing the CFA portion of your application so now that your app has been closed - I would recommend the same.
If you haven't contacted anyone via phone and spoken with them I suggest reaching out to get answers. Look up your Admissions Representative on the USMMA website and reach out to ask questions. "Can you tell me why my app was closed?" and if it was due to the school profile not being submitted then be prepared and have dates available that your counsellor supposedly submitted the information. If they tell you it is too late to submit, then ask what you can improve on for next time and keep moving forward with plan B,C,and D. An email and/or a call to the main office is probably not going to get much of a result. If you can't get through to your Admissions Rep - there should also be contact information for a corresponding secretary that I know my DS communicated with a few times and was very responsive. A call may yield great results or will give you some closure and let you know that you need to pursue another path. Good Luck!
"Contact someone now. That is a critical correction. Don’t just assume magical things will happen. Take charge of the error and go solve it. You’ll immediately feel better.
This is an illuminating lesson in attention to detail. Let us know how it goes.
And may I suggest, do not send an email, muster your best live phone skills and talk to a person. Yes, it can be awkward and embarrassing, but step right up to explain the situation and ask for help in rectifying it. People make mistakes. You own it, explain clearly, ask for help, express appreciation. If you send an email, you do not know who will read it and when. You need an active piece of two-way communication to resolve this in a timely manner."