Concordia scheduling

tribe2015

Member
Joined
Nov 22, 2014
Messages
18
Usma has requested another evaluation. We started two weeks ago with concordia attempting to get this scheduled. I know the staff is trying to find a local provider, but is this normal? Is there a better route to take or does concordia HAVE to schedule this?


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Hi. It took Concord about 2 weeks to update my son's portal with the name of a medical facility. We contacted the medical facilty a week ago and they still haven't set up an appointment for my son to see an orthopedic. It seems that the medical facility recommended by Concord is responsible for finding the orthopedic. But I agree. This process is very long and is not smooth. But we are trying to stay patient. Good luck.
 
We ran into this issue last year with our DD and it was very frustrating. A specific test was ordered as part of a remedial. Concord set it up, she had it done and then it was determined that they had performed the wrong test. We waited for them to schedule the correct one. They set up an appointment and when we called the facility, they told us they didn't do that type of a test. We let Corncord know. They said they didn't have a contract with an local provider who could do the test. We waited.... They said they were trying to set up a contract with a provider. We waited....... Finally, we were down to the wire and had to get it done in order for DD to be able to make her final school decision. We finally just decided to go through our own insurance and get our own referral to have the test done. We were able to get the information faxed up to DODMERB and she got cleared April 30th - the day before she had to commit to her college. This process started at the beginning of January. It was very stressful.
 
Thank you for your response. I do believe I will schedule this independently instead of waiting. Knowing it is all submitted will relieve the anxiety sooner!


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