Our DS called to schedule at local University, an hour away. He did have them listed on his application, they were happy to interview and set it up in a hurry to get in front of the first board. It was pretty comic, my son said the officer reviewed his file, then the very 1st question he asked was why "University X" was his 5th choice (the school where the interview was conducted was his 5th choice). DS answered, finished interview 50 minutes later and then the ice was broken when the officer said the university wasn't his 1st choice either. Hysterical.
I would suggest reaching out to his admissions counselor as well. Our DS has a great one and she has been very positive and helpful. She actually reviewed his file and encouraged him to finish his application for the 1st boards. Good thing she did, he was offered the scholarship last week. Good luck to her!