DODMERB Waiver Problem -- Can't Get My Own Records!

yes I exist

New Member
Joined
Aug 26, 2021
Messages
9
I am in a dilemma. I am currently an army ROTC MS 1 (freshman) with a 3 year national scholarship pending (my cadre upgraded it to a 3.5 year scholarshipšŸ˜), but I have an issue with my medical records. I have to provide my pharmacy records for the last four years. I have been unable to do so.
  • My pharmacy deletes records every two years, so I can't get my records from them.
    • I have tried to call corporate (6 times), and they have not been cooperative. I often have trouble verifying my identity because my last name has an accent in it.
  • My family switched healthcare providers in the past two years, and lost the login information for the old healthcare provider.
  • My doctor's office switched systems a year ago, and the new system does not have pharmacy records from the old one.
  • My parents do not keep billing records longer than a year. I have a signed statement from the doctor who prescribed me the medication ( the only medication I have ever taken that was not for strep) that DODMERB is scanning my pharmacy records for detailing how long I took it and when, but I worry that is not enough.
Has anyone ever been in a similar situation or has advice? What can I do to get my own prescription records?
 

Mav&Kylo

Member
Joined
Nov 10, 2021
Messages
35
What pharmacy did you use? Walgreens has a separate Archives office that keeps all pharmacy records.
 

PLC007

Member
Joined
Jan 24, 2022
Messages
97
Have you tried your prescription insurance company? Many pharmacies use 3rd party to store records older than 2 years.
 

half_full

Member
Joined
Mar 15, 2022
Messages
20
Search the dodmerb forum for prescription, I recall a thread about cvs records last admissions cycle. I think it was resolved, but donā€™t recall the solution. Good luck!
 
Joined
Jan 6, 2023
Messages
16
My DS just had this come up. We called CVS at 800-287-2414. They were able to pull his prescription history and sending it within the week. Really easy process if you have used CVS
 
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