DODMETS Account/Medical Exam Issues

Discussion in 'DoDMERB' started by ElevatingCondor, Sep 8, 2018.

  1. ElevatingCondor

    ElevatingCondor USMA 2023 Hopeful

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    My Medical status for USMA was changed to SCHEDULER FORWARDED TO DODMERB on 8/10. I contacted DoDMERB asking about when I would be able to log in, and I was told around 8/15. There were posts around that time that there were issues with the website, so I waited a while. I was also following SA forum posts, and saw there were people now able to log in and schedule an exam, but I still cannot log in and have not received an email. What do I do to be able to log into DODMETS/schedule my medical exam?
     
  2. kinnem

    kinnem Moderator 5-Year Member

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    Not sure i can help but when you say you cannot login, what exactly happens? Have you tried a different browser?
     
  3. dgusafa

    dgusafa Member

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    Only when you receive the email you can schedule the DODMERB. I did mine today after getting the email.
     
  4. ElevatingCondor

    ElevatingCondor USMA 2023 Hopeful

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    I go to dodmets.com and then Applicant Login, type in SSN and last name but it says “Log In Failed! Incorrect user name or password.””
     
  5. ElevatingCondor

    ElevatingCondor USMA 2023 Hopeful

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    How long did it take after having your medical status updated on the SA Portal for you to get an email? It’s been just about a month already for me, is that normal?
     
  6. kinnem

    kinnem Moderator 5-Year Member

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    check your spam folder?
     
  7. ElevatingCondor

    ElevatingCondor USMA 2023 Hopeful

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    Did, it’s not in there
     
  8. dgusafa

    dgusafa Member

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    It was about 4-5 days from the email. Might want to check with your ALO, BGO once.
     
  9. ElevatingCondor

    ElevatingCondor USMA 2023 Hopeful

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    I contacted DoDMERB and West Point and apparently they lost my file in one of their server maintenance sessions, so they needed to have it re-sent. Hopefully I get an email within the next few days.
     
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  10. dgusafa

    dgusafa Member

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    All the best ... keep your ALO, BGO informed ...I take mine on Friday and Saturday !
     
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