DODMETS website broken?

Leasebacm

Member
Joined
Jun 15, 2019
Messages
24
I filled out my DODMETS medical questionnaire and confirmed my answers however it does not show it as completed. I go to sign it and it says you can’t sign til it’s completed and I go to the survey and it says completed to go sign. Is there some form of verification that needs to happen before it’s done or is the website just crapping itself? How should I go about fixing this?

PS: I’ve tried refreshing, different computers, different browsers, etc
 

PAproud

Member
Joined
Sep 26, 2019
Messages
14
My son had same issue, had to actually call (don't email Dodmerb) and they fixed it for him in 5 minutes. So pick up phone it's quickest way.
 

Km04

Member
Joined
Jul 19, 2019
Messages
44
My son had same issue, had to actually call (don't email Dodmerb) and they fixed it for him in 5 minutes. So pick up phone it's quickest way.
I did the same thing today, the lady on the other end said it could take 30-45 min, but I checked and I was good to go within 10. She said theres a glitch in the system and they have to manually unlock the option for everyone.
 

lloydwm

Information Systems Technician
Joined
Nov 18, 2019
Messages
4
I am in the same boat. I tried calling, but got sent to a full mailbox; will try again later.
 

Leasebacm

Member
Joined
Jun 15, 2019
Messages
24
I am in the same boat. I tried calling, but got sent to a full mailbox; will try again later.
Keep trying, and if you can't get to them via phone send an email to the email listed on the contact page. I sent an email on Sunday night and it was fixed by Monday morning!
 

A1Janitor

Member
Joined
Dec 22, 2018
Messages
1,629
It happened all the time last year.

It is because everyone sits on the site refreshing it. ;)

It always came back up.
 
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