I agree, but it may be helpful to go the civilian route in cases where the military medical system may be overwhelmed.
franknd - please read the thread "My story with West Point and the Army" on the Academy/Military News forum. Sounds like OP could have benefited from a free option like your DS has. Unclear if the outcome would have been any different, but the journey may have been less frustrating in OPs situation if the civilian option could have accommodated the schedule differently.
FWIW, I do believe it could have easily read the other way - where someone had a poor civilian medical experience and a great military medical experience. Our 2 DS's have had perfect experiences with the military medical system and both still remain on our family policy. My point is that free options are a great thing that should not be discarded without thought.