Let me answer this way:
I suspect I've offered my direct email address to DS'/DD' probably 200 times throughout these forums. So, clearly, I've extended my assistance until I'm blue in the face. So, if those applicants have questions, I'm here. For parents...not so much. DoDMERB has nothing to do with "applications," but has 100% to do with DoDMERB medical determinations. I've addressed at least 50 times with applicants that have DoDMERB decisions, that are not reflecting on their SA portals for lengthy periods...and on other SA portals within a day or two after DoDMERB decisions have been made, where the SA's have just not updated their portals yet. For ROTC folks, unless they've been awarded a scholarship, they may have a DoDMERB Qualified status for one program, but if they haven't been awarded a scholarship for let's say NROTC, they won't have a DoDMERB Qualified certification for NROTC.
The bottom line is: I'm here to assist applicants who have specific DoDMERB questions. I do this throughout the day and night, 7 days per week. Much of what I write here is augmented by the document on the DoDMERB website, "Questions on the process."