'Partially Closed' - DoDMERB TMRW!

[rotchopeful]

I have my DoDMERB medical exam tomorrow and I had my eye exam in December 2017.

I just finished all of the survey questions on my medical packet on DoDMETS. I am trying to e-sign the survey because the website says I need to have it signed to bring to the appointment. However it says my status is "Partially Closed" and I cannot sign the packet. It says "Signature Not Permitted."

Why is this happening? I saw on other threads that it is because I have already done the eye exam, but that doesn't explain why it won't let me sign the packet if my exam is scheduled for tomorrow? And do I really need it signed for tomorrow or can I bring the un-signed copy?

Also, the exam date I entered into the DoDMETS system is correct, so that shouldn't be causing the problem.

Can anyone help? I know I waited until the last minute to fill out the packet but I didn't think I would encounter this. Thanks.

@joepapp

 

[QWE123]

As Mr. Mullen. He has been absolutely amazing for us. Lightening fast responses.

Lawrence.e.mullen.civ@mail.mil
Larry Mullen
Deputy Chief
Department of Defense Medical Examination Review Board (DoDMERB),
Defense Health Agency, (Assigned to J-3)
(tenant unit at the United States Air Force Academy)
8034 Edgerton Drive, Suite 132
USAFA, CO 80840-2200

Regular office hours Mon-Fri, 4:00 AM - 2:30 PM Mountain Time

 

[foxtrot17]

It you waited 45 to 60 days then your account will be probably on standby or closed. Happened to me and you need to contact DODMERB about it or your Cadre.