Trouble with LOR/app portal

[FØB Zero]

I put down and saved all my recommenders and evaluators, yet they say that they have not received any emails from USNA. I tried deleting them and re-entering them with no luck. (The app says once I press ‘save’ it will automatically send them an email). I tried emailing USNA with no response. Anybody else having this issue?

 

[Capt MJ]

I put down and saved all my recommenders and evaluators, yet they say that they have not received any emails from USNA. I tried deleting them and re-entering them with no luck. (The app says once I press ‘save’ it will automatically send them an email). I tried emailing USNA with no response. Anybody else having this issue?

Have they checked their spam folders?

 

[ChatterMom2]

My son had the same issue. He resent two or three times several days apart. He also sent his evaluators regular update emails asking them to check all their email folders and get back to him if still nothing. He asked his evaluators to check their spam, promotions, and trash files and use the search function. His evaluators eventually found them. The counselor did not. DS checked with his admissions counselor and was told his h.s. counselor should have received an email stating that the activities verification form would not be available for another two weeks. Hope this helps.