Trouble with Medical Exam

S

SierraJSierra

New Member
Joined
Sep 9, 2020
Messages
4
Hi, new member here. I scheduled my medical exam and entered the where and when online as instructed two weeks ago. We drove an hour tonight to the facility with the medical exam printouts package and were told that they didn't receive some form that Concordia sends over authorizing the examination so I couldn't be seen. They gave us a phone number to call, but I was just a voice mail for the "CIV team" and asked me to leave a message.

Has this happened to anyone else? We rescheduled for Friday, are they quick at returning phone calls?

Thank you!
 
SierraJSierra said:
Hi, new member here. I scheduled my medical exam and entered the where and when online as instructed two weeks ago. We drove an hour tonight to the facility with the medical exam printouts package and were told that they didn't receive some form that Concordia sends over authorizing the examination so I couldn't be seen. They gave us a phone number to call, but I was just a voice mail for the "CIV team" and asked me to leave a message.

Has this happened to anyone else? We rescheduled for Friday, are they quick at returning phone calls?

Thank you!
Click to expand...
Sierra - Go to the DoDMERB forum here... https://www.serviceacademyforums.com/index.php?forums/dodmerb.20/ and read the stickies on how to get an expeditious answer.

@kinnem Can you move this to DoDMERB? Or maybe @MullenLE might answer here.
 
SierraJSierra said:
Hi, new member here. I scheduled my medical exam and entered the where and when online as instructed two weeks ago. We drove an hour tonight to the facility with the medical exam printouts package and were told that they didn't receive some form that Concordia sends over authorizing the examination so I couldn't be seen. They gave us a phone number to call, but I was just a voice mail for the "CIV team" and asked me to leave a message.

Has this happened to anyone else? We rescheduled for Friday, are they quick at returning phone calls?

Thank you!
Click to expand...
Huh... I thought they had to have the authorization info before they could schedule you for the exam...Seems a disconnect at the doctor’s end...
 
This is the page that came up when I went to schedule my exam. It assigned me a facility and told me that I had to schedule it with them myself.Screen Shot 2020-09-09 at 8.52.56 PM.pngScreen Shot 2020-09-09 at 8.52.56 PM.png
 
SierraJSierra said:
Hi, new member here. I scheduled my medical exam and entered the where and when online as instructed two weeks ago. We drove an hour tonight to the facility with the medical exam printouts package and were told that they didn't receive some form that Concordia sends over authorizing the examination so I couldn't be seen. They gave us a phone number to call, but I was just a voice mail for the "CIV team" and asked me to leave a message.

Has this happened to anyone else? We rescheduled for Friday, are they quick at returning phone calls?

Thank you!
Click to expand...
my daughter (under 18) and I are going tomorrow - sure hope this does not happened to her! Do you know what form was missing? Thanks
 
It was the Civ Team authorization. Not anything the applicant needed to have. :wiggle:
 
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