Anyone else experiencing issues with DODMERB being non-responsive? Up to about 3 weeks ago they were very communicative but since DS sent in the records they requested we have heard nothing, not even confirmation of receipt. Coach who is recruiting DS told him they have tried to communicate with them four times over the past few weeks and have not gotten any response with regard to DS and another verbally committed recruit.
DD is in the same boat and is also a recruit. She had to send her AMI response via UPS because of the size of the packet, so we have the tracking information. The packet was delivered last Monday, but her tech says that he has not received it. She's anxious because she already has one DQ, so she'll definitely have to go through the waiver process. DD sent me this screenshot, not sure if your DS saw it:
As of 7 Feb, DoDMERB is reviewing exams received thru 20 January. If your exams were closed by CIV Team/dodmets after that, they will be reviewed in the order they were received.
If you submitted documents between 19 Sept and 23 January and haven not received and email confirming receipt, please resend the documents.
Please note our email addresses have changed, our emails now end in @health.mil. The helpdesk email is
dha.ncr.dod-merb.mbx.helpdesk@health.mil