Bullet
10-Year Member
- Joined
- Jan 9, 2008
- Messages
- 986
One of the FIRST lessons beaten into me when I arrived at my first ops unit was to just shut up and stop digging the hole I was already in any further. That lesson seems to be getting harder to understand in these younger generations these days.
So, here is that lesson ONCE AGAIN. The correct answer is NOT to give an apology that includes ANYTHING that appears like quibbling or an excuse. If you're using ANY language that even hints of a "yeah, but...." You're WRONG. Your superiors don't want to hear an excuse, they just want to hear you're sorry and nothing else.
Bottonl line: the correct answer here is: "Sorry, my bad. I won't let it happen again".
And knowing is half the battle......
So, here is that lesson ONCE AGAIN. The correct answer is NOT to give an apology that includes ANYTHING that appears like quibbling or an excuse. If you're using ANY language that even hints of a "yeah, but...." You're WRONG. Your superiors don't want to hear an excuse, they just want to hear you're sorry and nothing else.
Bottonl line: the correct answer here is: "Sorry, my bad. I won't let it happen again".
And knowing is half the battle......