FWIW, I also laughed at the pay comment. First thought that went through my mind....welcome to the military!
When Bullet would go TDY we were always out of pocket! Move? OMG, the only way we made money was a partial DITY! (Do It Yourself)
The reason they give you TLA(temp lodging allowance) and DLA(dislocation allowance) is because it costs a lot, and as big as that check maybe, the outlay to start up a new home, even on base will eat away almost all of it.
~ 11 moves in 21 years...do you know how many different window curtain rods I have had to purchased? Too many because the last house windows were 48 and this one is 61.
Don't even get me started how some movers will pack everything including the garbage in your powder room or open cereal boxes, while others will not ship one spice. My DS flipped because he and his new bride moved to a new base and she spent 300 at the commissary. I told him he was lucky! Think about how much it costs to replace what you had to pitch...milk, eggs, oil, butter, salad dressing, fruits, vegetables, bread, cheese, etc. Now add in cereal and spices.
Like I said that DLA payment looks great in the bank account, but after you buy everything to set up house and pay the water, sewer, gas, electricity and cable deposits plus restocking the house, and curtain rods/shower curtain rods you will see it depleted and probably plus some! That does not even touch rental deposits
~ Oh and if you have a pet, add in kenneling if the TLFs don't allow pets.
It took Bullet and I several moves to actually finesse our moves to make a few pennies. DS made some big bucks in his move, but he had the luxury of our experience.
Back on topic. If you or your child has not received anything yet, have them talk to their NCO. DS had an issue, and it came down to somewhere a number was transposed for his bank account.