Candidate Portal Down?

Discussion in 'Military Academy - USMA' started by SierraNV, Mar 11, 2016.

  1. SierraNV

    SierraNV Member

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    Is anyone else having a hard time logging in to their portal? I put in my USMA ID, last name, and password, and hit "login" and it just clears everything. Maybe they are updating the page...
     
  2. LLJ

    LLJ Member

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    yep. last nite and this morning…couldn't get in. but just tried again and its working.
     
  3. HelicopterMom

    HelicopterMom Member

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    Me too. Had to clear cache.
     
  4. k$Mom

    k$Mom Member

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    We had that issue yesterday, but tried a different browser and it worked. Even though it worked on Firefox the day before it wouldn't that day, but did on Safari for example.
     
  5. SierraNV

    SierraNV Member

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    Thank you! I'll try on another browser.
     
  6. SA Detective

    SA Detective New Member

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    My DS had a similar problem and was told by technical support to clear all of his history and website data prior to signing in. You can always try that, too.
     
  7. SierraNV

    SierraNV Member

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    I got on. Changing browsers worked. Thank you!
     
    k$Mom likes this.

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