Might want to cut the kid a break. When my son applied last year, he received a packet of envelopes without instructions shortly after he sent his scores. Up to that point, all items in the process that he had needed were submitted online except for the transcript. He ended up not needing the rest until after he accepted his appointment - when he used them and some more for medical forms, police records, and the like. K2falcon,hang on to them and keep your fingers crossed that you will need them eventually.