Contact your Regional Admissions team by e-mail and inquire as to whether or not hers will be opening soon. You can find this info through the main West Point page, or I believe it is on their portal page. Make sure you put something in the subject lline of the e-mail (we were told they don't open those with no subject line), and include her USMA ID in the e-mail. My DS contacts the person listed as the Candidate Technician and she usually gets back to him almost immediately. Good luck!