CFA Video Upload Error

Discussion in 'Military Academy - USMA' started by hmc22, Jan 14, 2018.

  1. hmc22

    hmc22 Member

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    I have tried to upload my pull-up and push-up CFA videos several times with no success. The videos are less than 150MB and in MOV format. Each time I try to upload these videos I receive an “Application Error Report.” The page says that no action is needed on my part to report it, but I first faced this issue about a week ago and I’ve still not been able to upload these videos. Has anyone else had this problem? Thank you!
     
  2. adt98

    adt98 Member

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    Maybe try sending an email or calling your candidate technician they would know best
     
  3. hmc22

    hmc22 Member

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    Will do, thank you!
     
  4. bandathlete157

    bandathlete157 Member

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    Hey there, your Candidate Technician will probably tell you the same thing but make sure that you are using Windows when uploading your files. I normally use Chrome OS, but I ran into the same error and had to use a computer at school to upload my video files.

    Hope this helps!
     
  5. hmc22

    hmc22 Member

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    Thank you for your response! I’ve been trying on Chrome, but will definitely try using Windows. Thanks again!
     
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  6. sdsmom

    sdsmom Member

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    DS uploaded the videos directly from iPhone to the portal using the safari browser on iPhone. The push up video is probably too large of a file. He used iMovie to compress it.
     
  7. hmc22

    hmc22 Member

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    Thanks for the info! I got it to work using windows and also had to compress the push-up using iMovie. Thanks again!
     
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