So, my son got the email from DODMERB, did his medical history questionnaire. The next step, according to the instructions, is to call and schedule the appointments. Called the provider listed this morning and was told "We don't have his paperwork yet. Concorde will fax it." Is this accurate? It seemed to me like we were to make the appointment, fill in the information about the appointment day and time, and THEN the provider would get the paperwork. Have I understood that incorrectly?