Has anyone had a negative experience with them? I have recently contracted the services of Dr. Merchant (DoDMERB Consultants) two weeks ago and I have to say I am very uneasy about it. I had one initial conversation with him and then since then it has been spotty, if anything. I understand he is retired and travels a lot, but he seems to have totally blown us off. My son was disqualified due to a history of Juvenile Rheumatoid Arthritis (he has been healthy and symptom free for 8+years). We have received clean bill of health from his pediatrician and Adult Rheumatologist (including clean blood work). Dr. Merchant has ignored calls from our specialist and has not made the calls he has promised to make in order to get my son's supporting documentation to the DoDMERB for NROTC waiver consideration. He has totally ignored my emails and repeated voicemails. Has anyone else experienced anything similar when dealing with him?