DS should have received an NSI information package which informed him of a range of requirements. As part of that, there should have been some language along the lines of.....
"FAQs are provided in the
NSI Mandatory Information Package FAQs PDF to answer any questions you may have. For specific questions regarding required paperwork, please contact the CMGO at
GRLK_NROTC_CGO@navy.mil.
Do not send Personally Identifiable Information (PII) or Health Information via email. If such information is required by the CMGO we will contact you directly with directions on how to send that information electronically.
The NSI Package Checklist is included as part of the NSI Mandatory Information Package to ensure all requirements are met. Print, utilize, and sign this form and include it in the paperwork submitted to the N92/NSI Admin Office."
That email address would be a good place to start. If you wanted to share which NROTC unit DS was assigned, I am happy to send a note asking about the status.
But if he NEVER received any confirmation from anyone, then there is something not quite right here.