Well at least for me, Concorde Inc sent me the information to set up my DoDmets account. After that, I filled in my medical history and then it said "print." Once you make an account, its super easy. They put it into 5 easy steps and you just do one after another. As for the papers, I brought the papers for all of my appointments. But only my medical examiner needed the paperwork, not my eye doctor or audiologist. hope this helps some