SLE Error

Discussion in 'Military Academy - USMA' started by J_kapp13, Jan 15, 2018.

  1. J_kapp13

    J_kapp13 Member

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    On the first part of my application where I submit my USMA ID or social security and date of birth, it gives me an error saying "Record on file, but unable to determine HS Grad Year". I submitted my social security and date of birth so not sure the problem. Tried multiple times today, anyone know the fix?
     
  2. P_N

    P_N Member

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    Same problem here.
     
  3. Laurantwins

    Laurantwins Member

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    One of my twins had a similar problem with a “error entering SSN/DOB” message. He was entering both correctly and tried multiple times - could not get it to work.

    The other twin had a “your account is inactive” message. He was able to activate his account and submit his application.

    Twin #1 sent an email to let them know and is hoping to hear back soon!
     
  4. P_N

    P_N Member

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    Has anyone figured out how to fix this yet?
     
  5. P_N

    P_N Member

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    I have both emailed an called USMA admissions but no response. Its been a week now.
     
  6. J_kapp13

    J_kapp13 Member

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    I too have emailed them. Nothing yet.
     
  7. prospective2019

    prospective2019 USMA 2023

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    Did you both email the general USMA admissions contact or your regional commanders? When I was having trouble I emailed the RC and our Candidate Technician (which you can find on the admissions website) and got responses back within a day. If you haven't received a response yet make sure you contacted the right person. Good luck!
     
    P_N likes this.