I just had the same problem right now... I have to get on to check the status of my waiver which hopefully should be cleared by now, simply some administrative paperwork, and it told me my username didn't exist... so I clicked retrieve password and got an error message on my browser.
And I'll tell you what, posting it here won't help you a bit....pls send me an email and we'll see if we can get U up and running in the morning. Again, provide me your full name and last 4. I'm going to bed now