Concur that it seems to rely heavily on the HR person. Paperwork submitted after 1st semester and 2nd semester but finally officially submitted for 3 semesters by HR right before the Dec 2014 deadline. $3000 due for 12 credits but nothing so far. At this point we've pretty much assumed it's a lost cause. Apparently it still shows as submitted on whatever the website is where cadets can. All I can say is welcome to the Army son....
Interesting that if program was continued into the spring, DS could submit again for another $1000 but at this point be happy to get $$ for the first 3 painful semesters of Arabic!