I don't have a lot to contribute since the details have likely changed since my time - but I had a serious medical issue at USAFA for nearly my entire last two years there. I barely commissioned and was only able to do so with the very strong advocacy of my AOC making my case. Just throwing my story out there for some perspective in case it helps someone. I'm 100% fine now, but spent my first 5 years on active duty getting an annual surgery. Not fun.
I was a bit frustrated with the answers I was getting (or in my case complete lack of answers) from the USAFA doctors and ended up looping my parents in on everything, but only after maybe 6 months when things took a significant turn for the worse/showed no sign of improving and the USAFA doctors were completely stumped.
I preferred to handle everything myself, and while I felt like all the medical staff on base were receptive and did what they could, my case was just one that no one could figure out. I had tons of scans - CT, MRI, bone scan - but nothing was able to find what was wrong. I ended up seeing 5 different doctors to try to figure it out. When none of them could, I reached out to my parents, but that was primarily because I needed my dad's medical connections to help me find someone that might be able to help (he's an MD). While I discussed things with my parents before that, I definitely didn't involve them early on much at all. I didn't see the need and really did prefer to just handle things myself if I could. USAFA gave me the confidence and access I needed to do so - it was only when everyone involved was stuck that I went outside the AF system.
We did figure it out, but only after one of my dad's close friends was willing to do a procedure not normally done on someone my age in the hopes that it just might work. He thought it was less than a 50/50 chance but was willing to give it a shot anyway. Turns out he was right and that guess saved my career. It was still a long road back to 100%, but I never would have made it otherwise.
I have two points with this story.
1. That I drove the whole process and looped my parents in further when I needed support and to send my medical records to my dad to ask his network, and that I appreciated my parents trusting me to do my own thing but then being ready to help the second I needed it.
2. I have a slightly less rosy review of AF medicine than others and an observation that while the AF does always do their best to take care of their people, I have noticed some limitations in their diagnostic abilities over my years and have relied heavily on the second opinions of my dad, sister and other doctors they know for cases that are uncommon or complex (and I have had a number of them).