Can't register for an account for class of 2023

Discussion in 'Merchant Marine Academy - USMMA' started by MReed, Jun 6, 2018.

  1. MReed

    MReed New Member

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    I am trying to start the Class of 2023 application so I need to first create an account but it isn't letting me. I enter all the information then click create user and it kicks out the password and confirmation password I entered without saying if they don't match. I have tried multiple times on different browsers and different devices. I also tried to request info and it did the same thing but also put this message:
    upload_2018-6-6_16-23-12.png

    Is anyone else having this problem. Thanks in advance for the help
     
  2. kpmom2013

    kpmom2013 5-Year Member

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    Call or email admissions. They are extremely helpful.
     
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  3. Voluhzia

    Voluhzia Member

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    Try doing it from Chrome...
     
  4. USMMA2021

    USMMA2021 USMMA Class of 2021

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    If I remember correctly, I believe that admissions keeps the portal closed until the incoming class reports. And as stated above, call admissions to double check.
     
  5. service1st

    service1st Member

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    USMMA2021 is correct, portal won't open until July 21st
     
  6. service1st

    service1st Member

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    Correction July 1st
     
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  7. cousmma5280

    cousmma5280 Member

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    Online Applications Opened June 1st

    1. First you need to create an account at:


    Create a New Account

    Note: Use the form to create a new account. Red text are required fields.

    Note: Passwords are required to be a minimum of 12 characters in length. Specific requirements will be shown when being typed.

    Note: Verify E-mail is correct to receive email to activate account.


    2. Next you need to Activate your account

    You will receive an email on how to do this.

    3. Then you can Apply online


    U.S. candidates for admission to the Academy must apply on-line
     
  8. cousmma5280

    cousmma5280 Member

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    We are tracking that some applicants are having issues establishing an account. The issue is connected to a Google security feature.
    The following should be displayed near the bottom of the registration page:
    [​IMG]
    If it is not displayed, the following provides the steps to change the browser settings to resolve the issue.

    If the applicant is using a Mac and the Safari web browser, I recommend using a different browser such as Firefox to submit the application.

    BROWSER SETTING

    Instructions for Internet Explorer:

    In the browser menu -

    1. Click Tools

    2. In the opened menu at the bottom, click 'Internet Options'

    3. In the dialog box that opens, click the 'Security' tab

    4. Click the 'Internet' zone (the Globe image)

    5. In the 'Security level for this zone' area, reduce the setting from 'High' to 'Medium-High'

    6. Click 'OK' to save

    7. Refresh the web page
    I hope this helps!
     
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  9. cc.cg

    cc.cg Member

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    sometimes its the order of your characters in the password if you have a # or character first try with a letter first.
     
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  10. teamkidd

    teamkidd Member

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    The Application portal opened up June 1st this year.
    It closes February 1st. It looks like the bumped everything up a month.
    Oh and
    The whole application is now being submitted online.
     
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  11. cousmma5280

    cousmma5280 Member

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    I spoke with Admissions this morning.

    They said, "Please have him/her send an email to admissions. We will create an account on our end. Once established, they’ll be able to log in with the credentials and get going on their application.
    There are quite a few Apple product users with issues due to the security settings; the recommendation from our IT is to install Internet Explorer on their Macs or use a PC.

    Email Admissions at:
    Admissions Office
    admissions@usmma.edu