This has been a frustrating cycle for both candidates and Admissions, primarily because of the live IT system switch, plus a lovely serving of COVID impact.
Your daughter can focus on the long pole in the tent. That is, can the Admissions counselor see the ACT score, the BGO interview and any other item that has been completed or submitted? If so, that means the right people, the decision-making people, have the access they need to evaluate her application. The simple fact of the candidate not being able to see these concrete items in the portal is not critical to the core process, though in the present era of instant online statuses, it is annoying and inconvenient. Portal visibility is not the long pole in the tent, the availability of the data to those who need it is. If your daughter can re-proportion her stress over this, perhaps that will help her to adapt to the situation and roll with it. USNA must build the class of 2025 within the same general timeframe as always. This year, it’s just messy. As a recovering perfectionist who likes things and processes to be tidy, I had to learn in the military that sometimes, things are “just messy,” despite good efforts
Candidates can always go online during the live chat sessions through the website widget and ask about something specific. Whoever is staffing the chat can quickly check.
Elected official slates are coming in steadily now, and appointments are starting to come out.
If she really wants USNA, she will dig even deeper to wade through the mess. If you sense she truly has given up, then perhaps her motivation and direction have shifted. That happens and is perfectly normal over the course of a long application cycle, as more knowledge is gained and certain realities come more into focus.