TWE with No Portal Update?

UPDATE: I just received this email:

Dear Candidate:

Due to a recent glitch in our system – many candidate files were inadvertently closed.
While we did catch it quickly – this glitched triggered a letter that went out in regular mail. All who are receiving this email should disregard the letter that was sent. You currently have an open application with us and are still competing for a spot in the class of 2024.
We received many emails regarding the letter – so please let this email serve as your response that your file is still open – and you may disregard. If your application was closed – you would no longer have access to your portal.
We apologize for any problems or worry this caused!

Jodi Hendrickson
Southeast Candidate Technician
Director of Admissions
 
I know this is a "process", but it's certainly taxing on kids and parents. My DS had his interview Jan 31st, and his portal never updated, so it looked incomplete. And with the application deadline having passed, I feared that his application would be considered incomplete. He just informed me a short time ago that his portal updated and the interview is now checked as complete. So I guess he's still "alive". Lol.
 
UPDATE: I just received this email:

Dear Candidate:

Due to a recent glitch in our system – many candidate files were inadvertently closed.
While we did catch it quickly – this glitched triggered a letter that went out in regular mail. All who are receiving this email should disregard the letter that was sent. You currently have an open application with us and are still competing for a spot in the class of 2024.
We received many emails regarding the letter – so please let this email serve as your response that your file is still open – and you may disregard. If your application was closed – you would no longer have access to your portal.
We apologize for any problems or worry this caused!

Jodi Hendrickson
Southeast Candidate Technician
Director of Admissions
Thank you for posting @Km04! Did you actually receive a letter? If so, I am curious what it said specifically. DS still has not yet heard back from his RC to confirm that the letter was true and correct....and his portal still has not changed (all green check marks). This is like a body size bandaid being ripped off by a snail. So taxing @mcm1019!
 
Thank you for posting @Km04! Did you actually receive a letter? If so, I am curious what it said specifically. DS still has not yet heard back from his RC to confirm that the letter was true and correct....and his portal still has not changed (all green check marks). This is like a body size bandaid being ripped off by a snail. So taxing @mcm1019!
body sized bandaid being ripped off by a snail is best visual I have had in a long time.
 
In the Navy, we would call this “cascading casualties,” where stuff keeps going wrong and it just won’t stop. Casualties in seagoing services can mean mechanical failures, downed equipment, parts outages, out of inspection window, etc. If you are in an unplanned status C-5, you are not able to get underway or launch, not a good position to be in, ever, and is generally a professional horror to be avoided.

There are good, colorful military terms being used around USMA Admissions, I expect. I think we have gone from C-1 to C-3, but manhours will be poured in to hold it there.

I am in complete empathy with that team, though. Anyone who wears/has worn the uniform has been there. The Law of Unintended Consequences collides with Murphy’s Law.

At these times, I would be out and about the work spaces, asking for “The Good, The Bad and The Ugly Report,” resisting urges to shoot messengers, cheering fixers along, chasing after needed resources, showing the game face of complete confidence and trust we would get this fixed as a team, rewarding success, noting lessons learned, and never passing down any fury dumped on my head to those lower in the chain. Ahh. To be in the spectator stands, what a blessing.
 
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Thank you for posting @Km04! Did you actually receive a letter? If so, I am curious what it said specifically. DS still has not yet heard back from his RC to confirm that the letter was true and correct....and his portal still has not changed (all green check marks). This is like a body size bandaid being ripped off by a snail. So taxing @mcm1019!
Yes I recieved a letter and I just about had a heart attack before I even opened it because I know that Thin White Envelopes are never good! I dont have it with me right now but it said something along the lines of
“Dear Candidate ————,
We regret to inform you that we have closed your file due to failure to submit required information...”
I heard back from my RC confirming it was a mistake, but I also received an email this morning that shouldve been sent to everyone who got the letter by mistake stating how there was a glitch in the system and your file is still open and being considered for 2024.
 
Yes I recieved a letter and I just about had a heart attack before I even opened it because I know that Thin White Envelopes are never good! I dont have it with me right now but it said something along the lines of
“Dear Candidate ————,
We regret to inform you that we have closed your file due to failure to submit required information...”
I heard back from my RC confirming it was a mistake, but I also received an email this morning that shouldve been sent to everyone who got the letter by mistake stating how there was a glitch in the system and your file is still open and being considered for 2024.
Pretty sure that system glitch constitutes cruel and unusual punishment.
 
The tradition is that motto is supposed to rhyme or near rhyme with 'twenty-four.'
 
In the Navy, we would call this “cascading casualties,” where stuff keeps going wrong and it just won’t stop. Casualties in seagoing services can mean mechanical failures, downed equipment, parts outages, out of inspection window, etc. If you are in an unplanned status C-5, you are not able to get underway or launch, not a good position to be in, ever, and is generally a professional horror to be avoided.

There are good, colorful military terms being used around USMA Admissions, I expect. I think we have gone from C-1 to C-3, but manhours will be poured in to hold it there.

I am in complete empathy with that team, though. Anyone who wears/has worn the uniform has been there. The Law of Unintended Consequences collides with Murphy’s Law.

At these times, I would be out and about the work spaces, asking for “The Good, The Bad and The Ugly Report,” resisting urges to shoot messengers, cheering fixers along, chasing after needed resources, showing the game face of complete confidence and trust we would get this fixed as a team, rewarding success, noting lessons learned, and never passing down any fury dumped on my head to those lower in the chain. Ahh. To be in the spectator stands, what a blessing.
I would be bringing big boxes of donuts, coffee and my homemade, best in the world (seriously) chocolate chip cookies. Cooking is my love language and I FEEL SO BAD FOR THESE PEOPLE! I don’t know them but I’m positive they are giving all they have to get this worked out. They CARE. I feel worse for this group working here than the parents/candidates wondering what in the heck is happening 😂.

The big thing, as my grandma always said (rip), is “this, too, shall pass”.

Oiy Vey, 🤦‍♀️🤦‍♂️ though!
 
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