Best advice re. transcripts is to send them in as soon as you are done with the semester and they are available. If your high school counselor has to do it, send him/her an e-mail with the SA/college addresses, or fill out their form if required. My DS's school uses Parchment, a third party processor, and he has to go online to request the transcripts, pay a small fee, and the request is sent to the high school. Then the high school sends an official transcript either by mail or electronically, depending on how Parchment has the SA or college listed in their database. For USMA / 7th semester, I paid the fee in the morning, the high school received the request and submitted the official transcript in the afternoon, and it was reflected on DS's portal by the next day. However, for USNA the official transcript was mailed and after 11 days it still hasn't been updated on DS's portal. But it's a good idea to give the SA 2-3 weeks to update mailed info.