Leadership

FØB Zero

Enthusiastically American
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Jul 30, 2019
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Who is the best leader you have had in your life and why? What qualities make him/her such a great and inspirational leader?
Who is a subpar leader you have had? What qualities made them subpar/unlikeable?

Any input is greatly appreciated!
 
500 characters maximum. Spaces count. Due Monday. 😆
 
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I may circle back to this later with specifics, but “subpar/unlikeable” are not necessarily linked when it comes to leadership. Likeable leaders may well be poor leaders, if that need drives their choices. Leaders who strive for mutual respect, fairness and trust over liking are usually a better bet.
 
But seriously: Best leader I’ve ever known was my boss for a good chunk of my corporate career. Simply put, he was humble and inspiring and trustworthy. He set a few very clear goals, backed by very clear rationale. He then asked what I needed to get the job done. And then, most importantly, he got out of the way and trusted me to get that job done as I saw fit (barring anything illegal, unethical or unseemly). Every now and then, he would come by to sincerely ask, “What can I do to help you?” When the job was done, if all went well, he publicly heaped praise on his team. And if all did not go well, he took all the blame himself.

(By the way, he was usually the smartest person in the room. But he had a way of making others feel like they were, by listening to them thoughtfully and fully.)

In short, he led his teams, not manage them. There’s a big difference. He’s now CEO of that Fortune 200 company. Though his tenure has been a struggle, as market forces have reshaped the industry, I have no doubt he leads exactly the same way. Which is why he remains widely respected and admired.
 
But seriously: Best leader I’ve ever known was my boss for a good chunk of my corporate career. Simply put, he was humble and inspiring and trustworthy. He set a few very clear goals, backed by very clear rationale. He then asked what I needed to get the job done. And then, most importantly, he got out of the way and trusted me to get that job done as I saw fit (barring anything illegal, unethical or unseemly). Every now and then, he would come by to sincerely ask, “What can I do to help you?” When the job was done, if all went well, he publicly heaped praise on his team. And if all did not go well, he took all the blame himself.

(By the way, he was usually the smartest person in the room. But he had a way of making others feel like they were, by listening to them thoughtfully and fully.)

In short, he led his teams, not manage them. There’s a big difference. He’s now CEO of that Fortune 200 company. Though his tenure has been a struggle, as market forces have reshaped the industry, I have no doubt he leads exactly the same way. Which is why he remains widely respected and admired.
Back when I worked for GE, I had a boss that sounds a lot like this. My guy went from being an obscure director level (senior manager level - below Vice President) to having his picture on the back of the GE Annual Report (super senior executive - top 10 in the company) in about 2 years.
Despite many demand on his time, he made time for his subordinates and took care to mentor/guide his folks. When I was starting to interview out of our soon to end program, he gave me quite a few words of advice on the process and interviewing in general that I used throughout my career and have passed down to others. Often on Fridays, especially in the afternoon, if you came to him with something to sign or discuss, he'd wave you to sit on his couch and let you observe what he did and how he did it. He'd hang up from a call with some mucky-muck and then ask my/our opinion and tell us what was going through his mind and why he did what he did.

When I was on Navy's 2nd Fleet Staff, we had three different Vice Admirals come through as commander and I thoroughly liked and respected all three but ONE of them did something similar and took time out to not just command but also develop his Captains and Commanders by getting them to understand how he viewed the intelligence and world situations and how he would respond.
 
Now we're getting somewhere OP. People can provide proper input if given the right information.

There are numerous "best leaders" coming from the group I belonged to. HMCM Randy Bush (RIP) was my first mentor and I referenced him long into my career. Even after making senior chief I would sometimes ask, "What would Randy do?" He seemed to know everything about everything and was the kind of leader you'd dive into the bowels of the burning eternity just so you wouldn't disappoint him.

My best and favorite CO was on my second ship. CDR James Francis Shanahan III (RIP) was a sailor's CO from the way he ran the ship to the way he cared about the crew. He was an engineer by training and would often put on coveralls and spend hours in the pit and come out as dirty as any snipe who was down there with him. He wasn't working in the traditional sense of a routine workday, but helping to solve an engineering casualty or some quirky problem nobody else could fix. I only saw him raise his voice once and don't remember what it was about. I have several stories about my favorite captain but they would be too much.

There are others but I'll give my opinion on the traits exhibited in poor leadership. Leaders should be technically proficient at least to the point of knowing what their people are doing in their daily routine. Not the nuts and bolts of the job, but an overview of the mission, and especially the needs of the department and people.

My current but thankfully outgoing administrator was a terrible leader. She was overbearing, inconsiderate, and a bully. She usually gave me a wide berth for several reasons but treated those who exposed their belly, like a beaten dog. People who try and compensate their deficiencies by raising their voices and outright meanness rarely succeed. On the other hand, a screaming, throwing, and cussin' boss who is also a rock star in the field can get by just fine.
 
Dear OP,

I would also suggest you to read biographies of some of the finest leaders this world has produced. For example Abraham Lincoln, Winston Churchill, Gandhi, Corporate leaders such as Jack Welch. Also what qualities made these leaders great. I love several books on this top from John c Maxwell and 1 in particular ‘21 irrefutable laws of leadership’.

You will see that there are several common qualities that made them great. My fav was the CEO of my company that I started my career with and his quality was compassion. He led with compassion ( was a military vet) and concern for his team.
 
A former member of one of my corporate teams — a USNA grad who became a naval aviator — wrote a very good book about the “servant leadership” that he first learned as a midshipman, honed as an officer, and taught others as a corporate manager. In it, he emphasizes constantly that great leaders serve their teams, not the other way around.
 
A former member of one of my corporate teams — a USNA grad who became a naval aviator — wrote a very good book about the “servant leadership” that he first learned as a midshipman, honed as an officer, and taught others as a corporate manager. In it, he emphasizes constantly that great leaders serve their teams, not the other way around.
True, and it is not difficult to know who those are who do not practice servant leadership.
 
@OldRetSWO triggered a long-held belief of mine: A great leader elevates others around him/her. A poor leader uses others to elevate himself/herself.
Not to name names, but one of the worst leaders I've had was called The Haircut. He never had any idea what we were supposed to be doing but could rattle off his director's schedule at any time. A different friend of mine, a person I respect quite a bit, said there are two kinds of managers in the world, those who manage down to their people and the work, and those who manage up to their bosses. "That dude is the worst kind of Up."
 
Dear OP,

I would also suggest you to read biographies of some of the finest leaders this world has produced. For example Abraham Lincoln, Winston Churchill, Gandhi, Corporate leaders such as Jack Welch. Also what qualities made these leaders great. I love several books on this top from John c Maxwell and 1 in particular ‘21 irrefutable laws of leadership’.

You will see that there are several common qualities that made them great. My fav was the CEO of my company that I started my career with and his quality was compassion. He led with compassion ( was a military vet) and concern for his team.
Thanks! I’ve started.. currently reading about Major Winters
 
True, and it is not difficult to know who those are who do not practice servant leadership.
From your experience, do great leaders usually have a very calm/level headed style of leadership or an enthusiastic and positive one? Just from my HS experience I am caught between these two bc one of my sports team captains was always positive and energetic no matter the win/lose/pain/tiredness which I found very motivating, but some others found this annoying.
 
From your experience, do great leaders usually have a very calm/level headed style of leadership or an enthusiastic and positive one? Just from my HS experience I am caught between these two bc one of my sports team captains was always positive and energetic no matter the win/lose/pain/tiredness which I found very motivating, but some others found this annoying.
No not all leaders in my experience are calm and level headed. The best/most effective leaders use what style works best for them. Coaches and team captains as you state are no exception. Screamers can be positive leaders and be loved by their charges. Calm and quiet people may be that way for a reason. Maybe they don't know anything and don't want anybody to know. Leadership by example is not just a slogan. I describe my leadership style as "follow me." I may push but I'll be doing it from the front.

While still on active duty I loathed being late. Still do. I couldn't imagine having a uniform item out of place. I never needed a haircut or a shave. If I didn't know something, I learned it so next time I knew the same as everybody else in the room.

It's hard to have people "follow me" if I don't present myself as somebody worthy of being followed.
 
No not all leaders in my experience are calm and level headed. The best/most effective leaders use what style works best for them. Coaches and team captains as you state are no exception. Screamers can be positive leaders and be loved by their charges. Calm and quiet people may be that way for a reason. Maybe they don't know anything and don't want anybody to know. Leadership by example is not just a slogan. I describe my leadership style as "follow me." I may push but I'll be doing it from the front.

While still on active duty I loathed being late. Still do. I couldn't imagine having a uniform item out of place. I never needed a haircut or a shave. If I didn't know something, I learned it so next time I knew the same as everybody else in the room.

It's hard to have people "follow me" if I don't present myself as somebody worthy of being followed.
In my opinion, a big part of leadership is just being there. What I mean is that you need to be out and about looking at what your people are experiencing and/or trying to overcome and letting them tell you what is going on. This is priceless and they will remember. this might not be the case on a HS sports team but is more important in the fleet and in industry.

Leaders show the way! As a CO, I had a standing offer to my people that I'd buy a beer for anyone who could beat me on the PRT. No, I wasn't a physical marvel who spent half the day in the gym and actually I was old (40's) and could have stood to lose some weight but I did prepare for the PRT and I expected that my people should do the same. I was pretty good on Situps and Pushups which really helped my scores but as a LEADER, I wanted to demonstrate that I wasn't going to expect more out of them than I'd be willing to do myself. Now, as a college professor, when I give my students a project to complete, the first thing I do before they even start doing it is demonstrate how I would/did do it. For me, it does head off a lot of questions and for them, it gives at least one method of handling the work.

Leaders CARE! You might really need every hour of your people's time but when someone's child is sick or Seaman Shmuckatelli's grandma who raised him has just died, a leader needs to allow them to step away from the mission as needed (and physically possible). People need to eat, sleep and care for their families. I'm not saying that I won't work people very hard but sometimes you need to make exceptions. By the way, when your people are working extended hours, YOU should be visible and helping/promoting/doing what needs to be done to ease their efforts even if YOU are not always needed.

As an example, one time at sea the ship was scheduled for a missile exercise and the night before the exercise, the launcher had
mechanical problems. In the wee hours of the morning, the Gunners Mates diagnosed the problem and needed a part from the
ship's storerooms. They woke up the Duty Supply person who refused them and told them to come back during working hours
which would mean that we would not be ready for the exercise. I (LTjg) went to the Supply Officer (LCDR) and woke him up to get
him to intercede. He was moderately irritated with me and more upset with his people. His Senior Chief was more irritated with me
and even more angry with his Duty Supply. The Captain was happy that we were up and ready when the missile exercise took place
and my people were proud that it all worked and thankful that I had their backs.
 
At USNA when I was a BattO, I knew I was there to coach and model and guide and mentor, in every aspect of how I did my job of professional military development.

Back when special request chits were written (I assume they are digital today), I never left my office with one of those sitting overnight on my desk. They were important to the mid, so they were important to me, and woe betide the company officer who sat on one. Each and every one of those for which I was the final decision authority got a brief handwritten note with my reasoning on why I said yes or no, the factors I considered, the precedent, the needs of the Navy/USNA vs. the midshipman’s need or want. It took just a little time, but 20 years later, I am still contacted by alumni on LinkedIn who tell me about how they remembered that and the lesson it taught.

Before and after we did adjudications (administrative conduct hearings) on misbehaving mids, I would discuss the case with the midshipmen chain of command who would be present, my approach, what I would be looking for, what I would weigh in my decisions, etc. They were there to learn too.

Developing those who will succeed you is also part of leadership. It takes time, and you may never see the payoff, but it is important.
 
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In my opinion, a big part of leadership is just being there. What I mean is that you need to be out and about looking at what your people are experiencing and/or trying to overcome and letting them tell you what is going on. This is priceless and they will remember. this might not be the case on a HS sports team but is more important in the fleet and in industry.

Leaders show the way! As a CO, I had a standing offer to my people that I'd buy a beer for anyone who could beat me on the PRT. No, I wasn't a physical marvel who spent half the day in the gym and actually I was old (40's) and could have stood to lose some weight but I did prepare for the PRT and I expected that my people should do the same. I was pretty good on Situps and Pushups which really helped my scores but as a LEADER, I wanted to demonstrate that I wasn't going to expect more out of them than I'd be willing to do myself. Now, as a college professor, when I give my students a project to complete, the first thing I do before they even start doing it is demonstrate how I would/did do it. For me, it does head off a lot of questions and for them, it gives at least one method of handling the work.

Leaders CARE! You might really need every hour of your people's time but when someone's child is sick or Seaman Shmuckatelli's grandma who raised him has just died, a leader needs to allow them to step away from the mission as needed (and physically possible). People need to eat, sleep and care for their families. I'm not saying that I won't work people very hard but sometimes you need to make exceptions. By the way, when your people are working extended hours, YOU should be visible and helping/promoting/doing what needs to be done to ease their efforts even if YOU are not always needed.

As an example, one time at sea the ship was scheduled for a missile exercise and the night before the exercise, the launcher had
mechanical problems. In the wee hours of the morning, the Gunners Mates diagnosed the problem and needed a part from the
ship's storerooms. They woke up the Duty Supply person who refused them and told them to come back during working hours
which would mean that we would not be ready for the exercise. I (LTjg) went to the Supply Officer (LCDR) and woke him up to get
him to intercede. He was moderately irritated with me and more upset with his people. His Senior Chief was more irritated with me
and even more angry with his Duty Supply. The Captain was happy that we were up and ready when the missile exercise took place
and my people were proud that it all worked and thankful that I had their backs.
Yes and yes and yes. Being present, being engaged, being appreciative, being insistent when it’s the right thing to do. Taking no one for granted.
 
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