Responding to Remedial (Additional Medial Information)

AntonJart

New Member
Hello everyone,

Apparently the physician forgot to upload one page from my medical packet, and I received this:

"Code: R251.02 Incomplete or illegible DD Form 2492 missing page 1 (front side) of the DD Form 2492."

The official letter says that I can either send it by physical mail or email it to usaf.dodmerb.helpdesk@mail.mil.

Can I just email it? The letter states explicitly that this missing page has to be mailed by physical mail, and only in the very end it mentions that I can email it too.
 

HowstheCow

Member
I would recommend both ways. Cannot hurt. When sending to the email address, it is recommended to put your DODMERB counselor's name in the subject line and ask for a confirmation of receipt. My DS counselor is good about acknowledging receipt and upload. For snailmail, send it registered.
 

AntonJart

New Member
I would recommend both ways. Cannot hurt. When sending to the email address, it is recommended to put your DODMERB counselor's name in the subject line and ask for a confirmation of receipt. My DS counselor is good about acknowledging receipt and upload. For snailmail, send it registered.
Thank you! I just contacted the contact person from the letter and emailed the missing info.
 
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