Responding to Remedial (Additional Medial Information)

Discussion in 'DoDMERB' started by AntonJart, Apr 11, 2017.

  1. AntonJart

    AntonJart New Member

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    Hello everyone,

    Apparently the physician forgot to upload one page from my medical packet, and I received this:

    "Code: R251.02 Incomplete or illegible DD Form 2492 missing page 1 (front side) of the DD Form 2492."

    The official letter says that I can either send it by physical mail or email it to usaf.dodmerb.helpdesk@mail.mil.

    Can I just email it? The letter states explicitly that this missing page has to be mailed by physical mail, and only in the very end it mentions that I can email it too.
     
  2. HowstheCow

    HowstheCow Member

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    I would recommend both ways. Cannot hurt. When sending to the email address, it is recommended to put your DODMERB counselor's name in the subject line and ask for a confirmation of receipt. My DS counselor is good about acknowledging receipt and upload. For snailmail, send it registered.
     
  3. AntonJart

    AntonJart New Member

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    Thank you! I just contacted the contact person from the letter and emailed the missing info.