The academic and military programs at USMA have made great strides over the years. I can honestly say that these aspects are much better than when I was there. There will be irritations and the best way to deal with them is to suck it up, understand it's beyond your control, and be thankful to be at the best academic and military institution on the planet.
As an old grad there are things that are embarrassing to see at West Point today and one of them is laundry (don't get me started on the mess hall) - all driven by budget cuts. The complaints I had about the laundry service are minor compared to the substandard service they get today. I NEVER washed clothes in the sink during the entire four years and that is common practice today. But the salt in the wound is that cadets PAY for this service with a monthly deduction from their paychecks.