I think USNA1985 is right; use the available free resources to the extent possible, and if you determine that engaging a consultant can provide a benefit not otherwise available or increases chances of waiver and appointment, it may be money worth spending. It might also help parents feel that they have done everything they can. The cynical side of me thinks that using him may also have a potential negative impact -- DODMERB has its own "customer service" hotline, where people can get info, and everyone is on a level playing field. I don't know who makes the decisions at DODMERB, whether its one person or a committee , but suspect there is some potential that the decision maker might take offense at candidate hiring someone to game the system, or even unconsciously going out of their way to be tougher when evaluating DC's client's to avoid the appearance of favoritism. Finally, I don't know how long this guy has been in business, but need to keep in mind that there is a shelf life on the knowledge he had when he was part of DODMERB. Policies and practices change over time, and he could hurt the Candidate more than he could help.